Frequently Asked Questions

Do I need to pay to use the platform?

No, you don’t need to pay to use our platform. We are offering it for free to help the communities during COVID19.

How do I know if MyShoperon is already in my community?

We are enrolling out the solution community by community. 


Please complete "Join Us", we will inform you whether MyShoperon is already in your community. 

Who’s who in the MyShoperon community?

Everyone who registers is part of the MyShoperon community, however depending on what you need from the community, you can be a Requester or a Chaperon

  • A Requester is someone who needs errand assistance. 
  • A Chaperon is someone who has offered to help.


We match a Requester with a Chaperon for each specific request. 

Is MyShoperon private and secure?

Yes,  at MyShoperon, we care about your privacy and believe in the importance of an ethical data strategy that helps establish trust with you.


Your data is yours and you should have control of it.  We will only use the data you share for the purpose of delivering you the services you've requested. Click here to review our Privacy Notice. 

What differentiates MyShoperon from other social media platforms (e.g., Facebook, Nextdoor)?

MyShoperon is NOT a platform to share information about what’s going on in your neighbourhood. 


It's a solution to match a Requester with a Chaperon for each specific request in a private manner - we care about your privacy, just like you do!

Is MyShoperon computer friendly?

Yes, you can use MyShoperon on both phone and computer.